Sometimes you sacrifice sub-par customer service for great food, and other times you'll settle for sub-par food/drinks for the great customer service and ambience; amazingly you'll get the best of both worlds here. I have had nothing but great experiences every time I have been here and even told myself after my second to last visit that I would leave a positive review, but after tonight's service I made it a priority to leave my input. The service is always very attentive and kind, and the food and drinks selection is to die for. Me and my boyfriend swear by the cajun burger and mac and cheese both, paired with sweet potato fries and regular fries (they'll allow you to split both)--it's the stuff dreams are made of. The cocktails are fantastic in that they have a myriad of fun and exotic options for a reasonable price, yet they make sure not to skimp on the potency; notable selections would the blood orange martini (on the rocks) for a sweet and tart option, or a Scorpion Bowl (large tropical cocktail served in a bowl suitable for 2-4 people with a flaming shot of 151 in the middle) if you're sharing a good time with some friends. Our servers there have always been great, but a special thanks to both Kate and Kyle for consistently exceptional service. Both have truly gone above and beyond to accommodate our needs without batting an eyelash.
I work in reputation management so I understand the importance of great establishments getting the public praise they deserve. Every restaurant should strive to be like this one--Hula's employees and management, keep doing what you're doing, don't change a thing.