I've come here many times before and service has always been lovely. The Coldstone ice cream is good if you like soft serve, but I prefer hard-as-a-rock ice cream.
Unfortunately, this time that I went, the cashier, named Anju, was quite unfriendly. I ordered a chipotle wrap and a bacon ranch wrap, she asked if I wanted it "crispy" or "grilled" and I replied with "crispy". She then says she already put in "grilled". I asked if she could change it to "crispy" and she said no and then proceeded to finish the order. She had entered two bacon ranches instead, but at this point I didn't feel like arguing since I was in a rush. I paid for my food and she goes to the back and comes back to tell me that she had them changed to chipotle. When I got my food, ended up with 2 chipotles.
This location has always been great to me so I don't believe that having one encounter with a bad cashier would deter me from coming again. I just hope that Anju steps up her game.