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| - Horrible! My fiancé and I came in on a promotion and received the Morea Suite; that's right, basically free - and I was ready to give them a stunning review, but
it was awful! Just a horrible way to wake up. Makes you feel like you're at a cheap hotel.
They start landscaping with loud power tools at 7 A.M., RUGHT UNDER YOUR WINDOW! I was on the 5th floor, and it sounded like the landscapers we're having a chainsaw fight in the room next door!
You can't talk to the front desk because they are catty and completely unhelpful. When we first arrived, the two ladies at the desk were incredibly pretentious and unaware. They also spoke poorly about someone amongst themselves while we were checking in; more than likely another employee or management, but possibly another guest like myself.
The rooms are outdated, comfortable and clean, but outdated. The bathroom is the worst. The tub slowly drains after it gets to about 2" low...it just sits there.
The bath tub itself is something you would expect to see in an old Super 8 motel. Also, the step up into the antiquated, but not in a valuable way, bathtub is about 1.5 feet, so you're chances of seriously injuring yourself from tripping and landing on the metal shower door runner and straight into the bathtub, are pretty good.
The carpet is totally outdated. It's something you would expect to see in the hallway of a more tawdry hotel, but not in the rooms - awful, busy pattern, with a tinge of beige layering it throughout, to remind you of its long-life span, and improper cleaning techniques that were used over the many, many, many years.
If you want to kick back in your room and watch a good movie or a show, DON'T! What a frustrating experience... This is the first hotel I've stayed at in the last 2 years that didn't offer some form of Internet TV, or one of the many forms of movie services out there, even pay-per-view if you want to be cheap about it. They offer about 40 local channels on an unimpressive 32" screen TV with poor sound quality. It doesn't matter which one you watch, each channel plays the same 40 minutes of commercials every hour.
There are no fans or ventilation system in the suites, so if the room next to you is smoking weed you are forced to smell it for about 3 hours. There is a heating/cooling unit in the bedroom - I didn't even know they still made them like that, so that's where you can go for fresh air in the room, but you constantly have to adjust it because it doesn't stay on long. No ventilation in the bathroom - two vents, no power. I don't know about everyone else, but I prefer at least a small attempt at freshening the bathroom air.
Concierge were pleasant and pretty helpful, but reaching them by phone is nearly impossible; you are constantly rerouted to the unreasonably untrsourceful front desk clerks. They need a DIRECT line to concierge, not an extensive number of menu options that lead you back to the horrible front desk. Finally, after the girls at the front desk dismissively transferred me back to the same problematic pre-recorded extension 3 or 4 times, the gentlemen at concierge had to run over from his desk to the front desk and take my call there...really? To be honest, if your front desk attendants were more pleasant, helpful, and eager to represent the business with a "We want you to tell people nice things about us, and come stay with us again on your next vacation!" kind of way, it would have made the entire vacation better.
Also, I know marijuana is legal in Vegas and that of course doesn't bother me, but we got a non-smoking room and it still smells like weed in here. GIVE US FANS AND VENTS!! You may say, "That's Just Vegas" but our room at the Luxor did not smell at all.
LUCKILY - Vegas is an amazing place to be, and aside from our room and the horrible service at the Tahiti Village Hotel, VEGAS ROCKED! And I will give the hotel credit where it is deserved; they give you a great coupon book at concierge that can act like your tour guide to fun things to do. It's always nice when you have free shows and drinks along the way too, but in my experience all hotels here in Vegas do that.
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