Last time I was here I asked for my ribeye steak medium- well. it was overly well done and dry (fail). Last night, I asked for my ribeye steak medium-well. Again, it was overly well done and dry (fail again).
Tonight I call them for room service from the adjoining hotel. This time I order the "Ranch Hand Ribeye" (per the menu - smothered with chipotle sauce, mozzarella cheese and onion straws). I ask for it done medium this time. So, up comes the order missing the soup and the bread that I ordered and zero toppings on the steak. I call down and they send up the soup and bread but spin me a tale about the steak and the computer and how it should have cost me $3.00 more because I didn't get the toppings that I ordered (what!?). Steak actually was medium-well cooked this time, so I let it go but all in all I'm not impressed.