Just talked to my 70 year old mother. Some jerk security guard. Mark. Would not let the uber driver pick my mother up at the entrance. They made my 79 year old mother roll her suitcase 3 blocks down the street to another hotel to get an uber????? Ridiculous The cabs must be paying off thus pathetic hotel. Never ever again will my family stay their. Not to mention my mom said the rooms were old and smelled of mildew!! Nice job plaza hotel. Way to treat senior citizens. Glad she hit you for $500 on the slots thus week you pathetic excuse for a hotel.