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  • This place should be 4-5 stars because The Cheese steaks are fantastic, I really do love them. The price is kinda high for a meal, but to be fair the "Giant" is truly giant, and their ingredients are fresh Unfortunately this location's customer service is pretty terrible. I have been there about 5 times and I probably will not return. The employees are constantly talking and joking with each other, which in return causes errors. Every single time I have been there, either me, or someone in front of me had an issue with an order. The time before my previous time I had picked up food for my GF and I to take to her work. I only received one sandwich. I had asked for my other sandwich and they said they forgot to make it. NBD so I waited, got my bag and rushed out the door without checking the bag. Some how I turned out with 3 sandwiches, which means someone else was shorted. Obviously the mistake benefited me, had I caught it I would have given it back, but that is the type of stuff that happens all the time at this location. Now my most recent time a guy in front of me had an order for 4 sandwiches. They gave him 3 and he had asked for the 4th sandwich. They then said they forgot to make it and gave it to him. Then I realized after he had left that they were not making anything on the hot pad (I had a hot sandwich) After 10 mins I asked if my sandwich was being made. No one acknowledged me and they began making it. My guess is they must have accidentally given him mine. Its great the employees get along, but come on, joke around when there isn't people trying to order food. Also they ask for tips at the register. You are a sandwich place not a dine in.
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