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  • I called and talked to some guy at this Italian restaurant and asked him the cost of the entrees and he said they were from $9 to $26, but to look on their site, to which I replied 'but we wanted to come over there right now and don't have time to look up the menu on line' and he didn't really seem to care, even though when I asked if they were busy, he replied that there were 2 tables occupied and it was a slow night! We had an SUTP coupon for $10 off so we decided to go down and try the place out. He took us to a 2 seater table that was too dark even though there were only two other tables occupied in the whole place. We just turned around and sat down at a 4 seater while he kind of glared at us! We tried to ask him questions about the entrees available, but he was so busy serving up alcohol drinks and beer to a larger table, that he didn't have time to answer anything! They asked him a few times to take pictures of their group while they were allowed to make raucous noise that was disturbing us and he obliged while total ignoring us! When I managed to catch him walking by us, we had to ask if they served bread and when they only brought two little pieces of white bread we asked if we could have more or if there was a charge, he walked away without saying a word so were surprised when he did bring back more bread a few minutes later. When he was over serving more alcohol to the larger table across from us, I motioned him about getting butter and tried to say something and he held up his hand as if to say 'be right with you' and he never did return to ask me what I wanted, so we just 'got by' with the 2 butter he gave us! He never asked us if we needed anything else or wanted more water or anything. We waited a while a while for our dinner and the SUTP coupon said we had to order drinks, so we asked for pineapple juice and asked what the price was and at first he said $2.50 and then it changed to $3 and he said 'we don't put on the menu', which was quite obvious, cause we looked for beverage prices on there! Kind of convenient, cause they can just quote you what they feel like! Anyway, while waiting for the meals, I observed that he just filled our glasses up from these little generic brand juice boxes they kept in the fridge and then he brought them over! We got the lasagna and a chicken and prawn dish I can't remember the name of. The food was average, portions small to average and the dish that was supposed to have chicken and shrimp had only 3 little pieces of shrimp and barely any chicken and this one dish alone was $16! We had moved to the 4 seater table because it was brighter, but then discovered that one of us was looking into the sun, and upon asking the waiter (which I later found out was the son and the mom worked there too) to please close the blinds, he said there was nothing he could do, and that it wouldn't kill us to get some Vitamin D! How rude! He was quite fast about giving us the bill, not asking when we were done dinner if we wanted anything else or the dessert menu! Anyway, we were tired of the service and just wanted to leave, and after receiving the bill, we said we had a coupon, and he remarked 'oh of course you do - to be expected', so at that point we decided we would never return! By the time we bought the juices for $3 each and order 2 pastas at $13 and $16 each the cost came to $35 and then used the coupon at $10, the cost still came to over $26 with GST and if we had gone to Fiore's or one of the other Italian restaurants in town for their deal night (it was Tuesday night) we would have ended up paying no more than $18 plus tax and would have got a better, bigger meal with better service!
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