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  • Came here a couple of times since the beginning of the year and it was pretty good for an ayce kbbq place. Even though it's all the way on the west end of Toronto which is pretty inconvenient for an east sider, I still went out of my way to go here. But after coming in on a Saturday night around 9pm I must say it was a complete 180 from all the other experiences I've had! There were only 2 servers the entire night which made the service go down hill from there. Usually they take our food orders but I guess only having so many servers, the lady gave me a pen and paper to write down what I wanted each time. (She only did this with my table, i noticed her taking orders at other tables) We didn't even get water till we asked for it AFTER we got all our food. There were only 7 tables and some of them contained groups of 6-8 people. Knowing that they were somewhat busy, we were willing put that lack of customer service aside but honestly it seemed like they didn't even try! I was okay with the beef and lamb but the chicken seemed like it was picked up from left overs from other peoples left overs that they didn't finish!! Coincidentally they didn't have any more chicken after the first order. For the sushi...let's just say that visually you can tell right away that the fish was not fresh! Also it was like a 30 minute wait for our sushi. I can't believe I even have something negative to say about the ice cream because the server who gave it to us scooped us a icecream scoop that wasn't even in a shape of a scoop??? It was literally a flat piece of ice cream with very little portion.(literally zero effort at this rate) I know it might of been a bad day, or whatever the matter was causing there to be a lack of workers/ quality. But if you're going to open your doors to the public, things should be at least somewhat organized!! I was honestly so shocked and disappointed returning here, don't think I'm going to go out of my way to come here anymore.
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