I had similar experiences at the Bike Pirates as the other negative reviews that have been posted here. I really dig the initiative and I also believe that others in the shop were having a smashing time, but the two volunteers that 'helped' me definitely had an off-day or something. They weren't really eager to help me and when their suggested solution basically turned my bike into 5$ worth of scrap metal, they just shrugged their shoulders. Thanks for nothing Pirates, Arrrgh!