DO NOT USE THIS COMPANY! Be aware they prey on your frustrations and definitely do not set the real expectation up front.
Robert, the technician, who also goes by the name Bobby will tell you everything is going to be great when installing a new water heater. Then when he finally arrives, he will tell you that the home warranty company does not cover modifications. These modifications cost $40 tops, AM/PM plumbing wants $224 for the modifications. Robert will record your conversations without letting you know, because, well these surprise expenses tend to get people excited including Robert. Robert refused to give me an invoice and threatened to take the water heater out, put a lien on the house, take us to small claims court and call the cops because he felt threatened.