| rev:text
| - Service overall sucks here, and this was all before we were able to be seated. This place is ran by a bunch of idiots.
We put our name down with having 2 adults and a child requiring a high chair. The hostess took our name down, incorrectly, and only had us for 2. When we were finally brought to our table, with a normal expected wait, the hostess called out two names and the other group cut in front of us on the way to the table and jumped in our booth. The hostess just froze an idiotic look on their face and then shrugged her shoulders. She then found another table with crap still on it and said that it would be cleaned right away. Now during this entire time, I am holding my child, and when I asked about the high chair, she looked shocked as if she wasn't expecting us to need one. She said she would go find one, and never came back. We literally stood outside of our booth for about 5 minutes waiting on a chair for my son. After I snagged one of the workers, they looked around and finally came back to me saying that all of the high chairs were being currently used.
I sent the wife and kid to the car as I talked to the manager. She seemed truly sincere with her apology but wasn't able to offer any solution. She tried to convince me to come back at another time for a free meal, but didn't take my name down or give any voucher, so I think she was full of crap.
We went down the road on Durango to Babystacks Cafe, and they were far better than any ihop we have been to. Give them a try before this place!!!
|