I'm surprised by the low reviews this place has received but after reading them I guess your experience here really will just vary depending on who is working behind the counter. The smoothies I got on Sunday did take some time but I was kind of expecting that since it looks like they make everything by order which I prefer. I had a seasonal flavor of chocolate peppermint that I loved and my boyfriend had blueberry heaven. I ordered a small and the small was huge! Not something to complain about but I'm sure I exceeded my calorie content that day. I wish there were more smoothie options that were low-calorie or I could make custom. I could have asked but for some reason I didn't feel comfortable and didn't want to make it complicated.