About: http://data.yelp.com/Review/id/W4oJ6bERQTP3TwA84pB-6g

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About: http://data.yelp.com/Review/id/W4oJ6bERQTP3TwA84pB-6g Goto Sponge Distinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-03-20 00:00:00 (xsd:dateTime)
itemReviewed	Wild Wing
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	I love Wild Wing's food, but the service we received last night has guaranteed that we won't return. We ordered our food online through a delivery company, as they were offering a discount. Since they were pickup only, we started driving to their location. We got a call from the delivery company stating that Wild Wing had accidentally rejected our order, and though the delivery company had sent it through again, it would mean a longer wait time. We had no problem with that, and the delivery company sincerely apologized. We waited until the time they told us the food would be ready, and then my Husband went in to retrieve our order. It still wasn't ready, and they asked him if he wanted to pay while he waited. He told them we HAD paid, and even showed them the e-mailed receipt with their name on it and my CC info, AND the amount coming out of our bank account. They STILL didn't believe him. They eventually called a manager over and the manager told my Husband he would take it up with the delivery company. No apology, just "here's your food." By then, our food was cold. We took it home and warmed it up in the oven. When we sat down to eat, we realized part of our order was missing. They were closed by then, so we just dealt with it and agreed that that was the last time we'd dine at this Wild Wing. Good food is important for a restaurant. But a lot of restaurants have good food. Your customer service has to set you apart from the others. Unfortunately for Wild Wing, their customer service has set them apart in a very negative way.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Abigail

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