I've lived here for nearly 5 years and I love it. The staff is great, and every time I've had an issue it's been addressed promptly and professionally. I've never had issues with any of the hardware (the one exception being the garbage disposal stopped working because I went out of town and it hadn't been used in a long time - but maintenance came and fixed it in a jiffy, and I haven't had a problem since). I love all the custom options that are available to make it feel more like home - the accent walls make it a great change from the normal beige-beige-beige of apartment living. I'm a little sad to be leaving, but it's time to move on from apartment life!