They offered me a free tempurpedic pillow for a good yelp review (like all the others on this page). Then they stiffed me. Was told frame had 15 year warranty, when I asked for something in print/writing after purchase to support it was told "it's just guaranteed that's all" the guys that set it up shoved the battery cover on crooked and cracked the case. I called to ask about replacement and it's not covered. Shady characters...