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  • I like Dr. Jen and her staff. Went in for whitening and I honestly don't see a difference. That's not to say there isn't a difference.... just something I don't see. I know it was applied and I'd be happy to post pictures but I look crayy-zyy. Anywhoo, the tv was mounted above the chair and I started Mississippi Damned via Netflix as I just haven't gotten to it. They utilize Roku so I'm not most familiar with the stick and wish the D.A. would have let me played around with it but it's not like she did something wrong by pulling up NetFlix for me. Beats by Dre are on site and bless their hearts as they'll do better and save money by buying Monster or SoL as the Monster guts were part of the original Beats and the quality and warranty is better. Rant, not a rant, is over. Enter the facility however you can get in. I will admit I prefer the street as the garage confuses me to no end. Well, I didn't want to be late so I skipped the trolley and drove to the garage. Take the elevator to Floor 2 then exit to the left and walk along the corridor and you'll end on the streets. Turn left and the office is right there. I forgot how to enter from the Atrium so take this route. The front desk is staffed by 2. Ms. Caroline is there and she's good about emailing. Complete a form via Ipad. They'll take your picture via IpAd. This seems to be the norm around here and I personally don't like it but whatever. I'm called back to the room that's designated for whitening. Here is the great part: THEY EXPLAIN EVERYTHING THAT'S GOING ON AND THE PURPOSE OF EACH PRODUCT OR EQUIPMENT PIECE. Look, I wasn't afraid and wasn't getting real work done but it makes me happy to see this happening because that means they explain themselves and the work on a normal extraction or huge root canal. I was given the amount of time we'd have to pass and provided a bell to ring if anything hurt or bothered me. I can't speak on the Insurance handling as this wasn't that kind of trip. I can say when I started to burn the Dental Assistant appeared quickly and cleaned up the hurting place. We only 3 minutes left but I learned just don't move when bleach is sitting on your teeth. Got cleaned up and received instructions for the process. Dr. Jen checked in and we discussed how this works on kids and teens. Mentioned Halloween Candy Buyback to her but they don't get a lot of kids. The clientele is diverse. The text alert reminders the day of are pretty great. Although, I don't recall opting in. They are tech savvy enough that makes me excited to provide the 4 star. oh! They validate and I've provided pictures of how the room looks. I heart the chandeliers and decor theme. Super cute, posh! Yes, posh! Kudos Dr. Jen and Team. I know you guys will flourish.
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