These guys really saved me when I was in a tight spot after an accident in December. I was in my first ever car accident, which happened on a snowy day that the city was not prepared for. Their tow truck happened to be nearby and waited while the police took information for a report. I got to sit in their warm truck and they even drove me home. They took care of everything with filing a claim for reimbursement through my insurance company and I had no issues at all there. My car ended up being totaled so I can't speak to the quality of body work. Everyone I talked to there was friendly and helpful.