I rented a car from budget at CLT airport. The service was excellent. When I returned the car I forgot to fill up the tank, I think I was short about 4 gallons. When I got my slip from the attendant I was shocked to see that they had charged me 9.99 per gallon I was fuming mad.
He told me go to the office which I did, I told the person there i need to take my car back and fill it with gas. He looked at every thing and told me not to worry about and let me go.
That is going above and beyond.
Thank You Budget.
Tony Patel