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  • First time here this evening. Got a mani, pedi, and lip wax. I feel that I got a good quality mani and pedi. In fact, I recall thinking during my service that the tech was very thorough getting all the dead skin and rough spots off. I was also very impressed with the extensive selection of designs that are hand painted (no stensils!). Keep in mind, if you want a design, they start at $12 in addition to the pedicure. Also, they charge you an additional $5 to remove calluses, which I did not like. Shouldn't that be included in a pedicure?! I've never been charged for callus removal. As far as customer service, I've been to enough nail salons to not misconstrue a lack of confidence in English as rudeness. So I didn't hold the aloofness of my nail tech against her. She did a quality job on my nails. I do have one MAJOR concern about this place and that is the sanitary practices. Not everyone was wearing gloves doing the pedicures, the tools used looked like they had been sitting out for several uses. Futhermore, during my wax the tech kept RE-DIPPING the stick in the wax. That is a huge NO NO. I requested that she used a different stick each time she had to dip in wax but at that point I already knew the wax was contaminated if she is doing that with every client. GROSS. My lip wax was also not executed correctly. She slapped on the wax sloppily on my face and then once she ripped off the strip she didn't immediately press the skin after so it was really painful. I thought the price was high for pedicure - $25 without design, at least $37 with. Other services were reasonable - $12 for manicure, $7 for lip wax. In short, I won't get another mani/pedi here because I'm concerned about sanitation. Same with the wax - YOU DON'T DOUBLE DIP THE STICK! I would return if I just wanted my nails painted and a cool design.
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