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http://www.openvoc.eu/poi#funnyReviews
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  • I called around town looking for a hitch to put on a new car I was driving for bike rack purposes only and this place beat out all the other competition around town by $15 but at the end of the day none of it was worth it. I arrived a few minutes late at the Crowfoot location because I found it impossible to find even using my GPS. I finally found it and pulled up 10 minutes late for my appointment. They said they were running a few minutes behind with the previous appointment so everything was alright. I waited across at the Subway for 20 minutes and it started to hail and they still hadn't brought my vehicle in, I called over and requested they pull in it and they said they couldn't because there was a bunch of stock on the floor for that second bay. I waited another half an hour and called again asking why my vehicle still hadn't been started yet (this is now 1 hour after my appointment time) and they told me the delivery person for the hitch hadn't arrived yet with the shipment due to the weather. Okay, I can understand weather delaying people but by 1 hour!?!? Okay, so I wait another half an hour, as you can see we're getting a theme here! I called again and I speak to somebody else who tells me the other person had to leave to go someplace and pick it up. Okay, wait a minute, I was told on my last phone call the delivery driver was running late! WTF! Also, the last person I speak with tells me the other person would be back in 45 minutes with the hitch! Are you kidding me!!!??? So I just walked back demanded my key and left. So, please let me get this right Hitch Experts expects a customer to wait outside for 2 hours and 45 minutes before you even start putting the hitch on my vehicle - a class 1 hitch with no wiring??? Also, I was initially told it would take 1.5 hours to install then I was told it would take 20 minutes to install. Every time I called here I was given a different story. Extremely frustrated!!!!!! So I take care of my running around and get back home later that day and start calling the other hitch installation businesses around town and am told by another competitor the people running this business used to work for them and there was a theft problem involved and they were fired then started up their own business across town. Please be careful who you're doing business with out there! Stay far, far away from Hitch Experts - they're all cons!
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