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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-06-17 00:00:00 (xsd:dateTime)
itemReviewed	1 Nails &Spa Salon
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Currently under new ownership- I called for a quote, the gentleman said $45 for the dip with a tip. Then I asked for shellac polish change ( NO PEDI) I repeated myself twice he quoted me $25. And wrote it down because I've been duped by salons before, it's like a universal trick to rip you off.... I made an appointment for 12:15. I sat there and waited 25 minutes and their air either wasn't on or wasn't working. Finally called me over for my polish change. Never apologized for the wait or offered water (like most salons) the lady that did my nails was horrible . She kept digging her nails into my skin to remove access polish on my fingers and toes. I kept wincing and it didn't phase her.. get the clue lady it freakin hurts. Ive never gotten the dip so I was trying it out for the first time... they are lumpy and uneven not one nail is the same length they are also tie dyed because she didn't evenly dremel them so the clear underneath is peaking through all over. It's quite honestly the worst experience I've ever had. I don't complain and I'm a religious 20% tipper on all salon services unless you REALLLLLY piss me off. To top it off I went to pay and she says $80 ( I was waiting for this) I said no ma'am he quoted me $45 and $25 which equals $70 so they both literally stood there and argued with me then with each other in Vietnamese so I couldn't understand, then he says "I miss understood you it's actually $35... " I said SERIOUSLY $35 for a SHELLAC POLISH CHANGE !? He said I'm really sorry I give you $5 off.. I said I'm sorry you miss understood me you'll be giving me $10 off. Not my problem. Maybe I would have been more forgiving if I didn't have a HORRIBLE experience at the ONE place I wanted to relax and enjoy myself. After I left and paid $75 for the ugliest set of nails I've ever gotten. I literally cried in my car, not because I'm a princess but for one I was embarrassed for the way they treated me in fronted several other clients. Like I was a liar and trying to get a freebie. First rule of customer service. NEVER ARGUE WITH YOUR CUSTOMERS, especially in a small town like Waunakee where word travels fast. And an added frustration. A little lady walked In to get a nail fixed and he said "what are you here for" not hello or welcome .. she says "to get a nail fixed" he said "you need to make an appointment" UM HELLO she already had an appointment and you CLEARLY fucked it up so She has to come back ? I think not... you accommodate her immediately. I will NEVER go back and I will tell EVERYONE I KNOW. Absolutely horrible. Wish I wouldn't have experimented and just went to Majestic, Happy Nails or Diamond Nails. Rant over.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Ashley

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