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  • After 30 minutes waiting for my food I called to ask about it and was informed that there was only one driver and she would be right there. 20 minutes later I got the driver on the phone and she told me she tried to deliver my food but I wasn't home. Wrong! I was in the driveway the whole time working a garage sale. She finally realized she went to the wrong address and got it to me.... An hour after it was ordered! I called and spoke with the manager, who was quite nice, and he gave me a refund as well as a $10 credit. The next day I helped with the garage sale again so I decided to use my $10 credit, but this time I drove there myself. Before I placed the order I explained about the credit so they tried to locate me in the system to verify... They couldn't find my information so I had to call in my order while standing at the register so that they could locate my account. Then they couldn't get the system to credit me so they kept taking other orders while I stood back and waited for them to figure it out. 20 minutes later we finally got the food and was able to pay. While we were waiting there was a man trying to order for his kid. All he wanted was a slim with mayo added. The manager told the guy that mayo could not be added to that sandwich even though the man offered to pay extra.... I'm baffled. How can you screw up that many times with one person and then piss another person off by not letting them have mayo in such a short period of time ? Do you really expect to stay in business with this sort of service?
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