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  • Let me start with the good parts: Nanci from the pool was great, some of the best service I have EVER gotten. Lindsay from the restaurant was awesome. Even though I spilled my champagne Lindsay still, with a smile got me another one faster than the first. The bellman Mike was awesome and accommodating. Everything we needed he got within an instant. Here is why it's unlikely I will ever be back: The hotel had a lavish perception but cheap approach. They claim to be "pet friendly" but watch out, if your dog barks because of insanely out of control noise in the hallway between other rooms then you're going to get multiple calls at breakfast, lunch and dinner. Not only that, they actually told me to come back to my room and try to calm them down. Fine, we did this a few times. The first time they were barking was because of housekeeping going up and down the hallway with those noisy carts that sound like a tornados approaching. The next few times I got a call was because of the bigots between rooms on each side of mine making noise in the hallway as they left the doors to two different rooms wide open. They were screaming, laughing, joking and cussing like a bunch of high school kids. Naturally my dogs would react to this level of noise by barking. I call them bigots because we heard and saw the rhetoric when me and my friends were all hanging in the cabana most of the day, they were making comments, and some of them even stopped everything, turned towards my cabana and just looked like they have never seen two men give each other the slightest bit of affection ever. Later that night I'm getting calls at dinner because of a "noise complaint" from the dogs. They didn't even BOTHER to go to my room to see on each side of the room was the real noise CAUSING them to bark. My disappointment is stemmed from the blatant disregard this hotel had in investigating the matter before calling me multiple times, interrupting my meals and really putting a damper on my ability to enjoy this place. I won't be back since it emanates bigotry and that seems to be why the "complaints" about my dogs even started. If someone has a problem with our lifestyle well that's just too bad. If the hotel won't do more to promote tolerance and diversity, then guess what, this is the kind of irrefutable madness people can and will do to kill a good time. Hotel Valley Ho is on my blacklist and it would really take a lot of convincing to even re-consider it again in the future.
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