I purchased a new plan from sprint through wireless evolution in west towns mall in Madison Wisconsin. I asked the sales person multiple times if I could return the phone at ANY sprint store since I was just visiting Wisconsin. Demetrius Jones, said salesman, told me multiple times in front of my father even, that I could indeed return to any sprint store in the nation.
When I called sprint customer service, they also said I could return it to a corporate store. I drove to a corporate store and they told me I needed to return it to a sprint wireless evolution store. When I called Demetrius jones he lied about who he was and also that a costumer would never be told what I was told and they are unwilling to help resolve this matter.
I've reported this issue to the BBB