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  • Played today with my wife and usual golfing buddies. Had a flat tire on 16 and we called the clubhouse to get a cart. I was told they would try to get one out. After 15 minutes I called again and the person told me they would send someone out. I told him we had called 15 minutes earlier they told me the same thing. The gentleman on the phone told me "If you are tired of waiting, you can walk". That smart assed comment might be expected from a cart boy or clerk but come to find out the person I spoke with was Ryan, the golf director. I guess customer service is not a requirement for PGA certification. Certainly not what we expected. No matter how nice the course might be, it only takes one person to put a damper on the round Thanks Ryan.
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