| rev:text
| - We recently (ok, a little over a year ago) moved very close to this PF Chang's location. My two sons absolutely adore Chinese food and have been bugging me to go try it out (never been to a PF Chang's).
1st Visit - we were told the wait would be 20 minutes but it was only 5, which of course is a bonus. Our waitress was a long, dark brown-haired lady, maybe in her 40s to early 50s (don't hate, I'm a terrible judge of age!!). She was absolutely fantastic. She recommended meals, her service was awesome, and she had a wonderful sense of humor. We had the crispy green beans, crab wontons, and spring rolls for appetizers. For our entrées we ordered Mongolian beef, sweet-and-sour chicken, and Chang's spicy chicken (no, we don't eat that much in one sitting and planned to take some home!!). Our food was fantastic and we left very happy.
2nd Visit (3 weeks later) - again we were told we would have a 20 to 25 minute wait but really only waited 10 minutes. Our waitress was a younger girl maybe in her young 20s. This time around the food was just okay, like maybe they got a new chef?? We skipped appetizers this time and just got soup. I ordered the Mongolian beef the first time, and my younger son absolutely loved it, so that was what he had his mind set on for on this trip. He is a young chef in training, and I consider his palette very particular...which is why I was urged to try his food when he said he wasn't too happy with it. I did, and he was absolutely right. It tasted nothing like it did the first time. My older son ordered Chang's Kung Pao and it had ZERO spice. I ordered the Crispy Honey chicken and was disappointed. It was mostly breading with very little chicken, and was overly sweetened. The service was decent - I'd say a 7/10. We had our leftovers packaged up and came home.
3rd Visit (Valentines Day) - once more we were told we would have a long wait - 30 to 40 minutes. We decided to take the buzzer and sit in the car since it was pretty crowded in that lobby. 8 minutes later, the buzzer rang so we went inside (I really think they need to polish up the wait time quotes!). Our waiter this time was Scott. He seemed pretty inattentive for not being too busy. We ordered soup again and each had a bowl. I ordered the coconut curry vegetables this time as I am a BIG coconut fan. The taste was pretty good but I did have to ask for more sauce as the vegetables were very lightly coated. My younger son again, did go for the Mongolian beef. It was much better this time. My older son went back to the Chang's spicy chicken that he had the first time. He said it was good, but definitely much better the first visit. Can the first visit chef please step forward??? We want to come only when you're there!!! Since we had just gone to a movie (with snacks - I know, we did that backwards!) right before dinner we weren't very hungry. So we asked our waiter to box it up and we would take it home. The next day when we went to go into our left overs, there were three tiny boxes of food and one tiny box half full of rice. Where was all our food???? We had each only taken a couple bites (literally), and didn't even touch the rice. The soup was completely left out of the bag. Having spent $70 for dinner I felt this warranted a phone call. I spoke with the manager who assured me that he would look back on the video and see what happened at the end of our meal. He was going to get right back to me. 2.5 days later, I got a phone call from him stating that he couldn't really see what happened in the video feed (what's the point of video if you can't depict what's happening???), and offered a $20 gift card for our inconvenience. Really?? I spend $70 and that's my compensation.
IF we go back to that location again, I will insist on our first waitress (I know exactly what she looks like but I forgot her name), OR we will order our food to go.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)