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  • ***PLEASE READ*** This was the WORST experience. The people are LAZY AND LIARS. I asked to have my shellac nails removed with two of my nails being gel with the fake tips (because they were broken when I wanted my manicure at another location.) I made her clarify 3 times-at the risk of sounding deaf or condescending- but I needed to as the following situations are quite common in nail salons. She said $5 to remove my nails. I asked, but two of my ten nails have fake tips, she said that's fine, it's still $5. I repeated this and kept adding, are you sure? She said yes. I grabbed a chair quickly in this obviously, empty salon. While removing, a coworker said, these two nails aren't coming off that easily. I lightly scraped the two fake nails after being soaked in acetone along the rest of them, showed how easily it scrapes off...and asked, what do you mean? Just scrape it like you did the rest of them? Her manager (the lady who I spoke to about the price) chimed in and said, no, it's $10 to have that removed too. I explained to her, that you must be mistaken because I asked you to clarify the $5 rate for the removal, including 2 fake nails. After going back and forth for a few minutes, staying calm even though she kept ROLLING HER EYES, and YELLING AT ME....which I could not believe.... I told her she was a liar and leave my nails as is and I paid and left. She also added your nails will be weaker if I remove all the way. DO NOT GO HERE UNLESS YOU WANT TO BE TREATED LIKE DIRT, LIED TO, MISTREATED, RUSHED AND YELLED AT. I have been getting my nails done all over the GTA and only decided to stop by here because i had a dental appointment in the plaza. Never making the mistake to come back here again.
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