The owners of these 3 locations really get it. I mean really get it : I have had the pleasure of being served their hot and delicious coffee by Stefano, Zach, Kelsea, Adam, Lauren, Booz, Coco and the awesome Devon at their Ray and Elliott locations daily for the last 3 weeks. This is a happy and fun bunch that is enjoying this and doing a fantastic job. Very proactive, counters are always stocked and clean. I believe I might be re gifting my gift card from the other NW coffee co.