Horrible customer service ... Ordered an item and called several days later to find out if it was shipped and was told it was on back order and that I should have received an e mail but they forgot to send it .. When I asked about the back order arrival I was told they could not give me an answer .. The agent seemed like he could care less about my order and was basically like whatever ... I called back and cancelled my order and ordered from a reliable company like Amazon .. If I would have saw these reviews prior to ordering I defintely would not have bothered with this company ...