Reserved a 16' truck about 2 weeks ahead and online too. I used the estimated milage and pick up/ return at the same location options to try and save the most money. I planned it perfectly, the gave a discount on milage online and if u don't use it all u don't get charged! Went over the truck damages before take off, i always try to be very particular about that stuff. The worst part of the experience was the receipt printer from the 70's, so loud and took forever!