As a Realtor being able to have other agents access my listings is of upmost importance, so when I was told a fellow Realtor had taken or lost the key to my listing it was imparitive I get a replacement immediately to keep the showings active. I called and Bo answered, I described the situation and he told me he would call me back as soon as he was on his way. In a short period of time he called back and said he would be there in 20 minutes. Less than 20 minutes he was pulling up. Great guy, very friendly and efficient. He got the door open and made extra keys. Let's sell this now!