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| - I've had a positive experience with them. I have an old car. A 1997 Honda Civic. It's got issues -- any car that old will. And when they inspected the car, sure enough, they found plenty of things that needed fixing.
But here's where they stand apart from many other places I've been to. I was able to talk with them about what's important and urgent to be fixed...and not be pressured to do anything. They told me what they found, and let me decide what, if anything, I wanted to take care of at that time. Other places will put so much pressure to make a sale. These guys simply helped me make an informed decision.
I also got my tires through them, which includes free rotations. I came in today for an oil change and asked to rotate my tires at the same time. They've got other deals that include free maintenance and other deals, when you purchase from them.
The staff I've dealt with have always been friendly. Mike in particular is a great guy. He's friendly, informative, and makes you feel welcome. He even offered me a bottle of water while I waited in the lobby.
I noticed they offer free WiFi in their lobby too. I used it to help pass the time on my smartphone while my car got worked on. It's little things like that that set them apart from the competition.
Some reviews here complain about expensive repairs or bad service. That's never been my experience. I have never felt pressured, cheated, lied to, or manipulated by these guys at all. Finding an honest auto mechanic is hard. These guys are thorough, yes, and I'm sure they'll find all sorts of issues that can and/or should be repaired at some point -- especially when your car's old. But there's never been any pressure or exaggerations or deceit on their part. You can tell them you're on a budget, and talk about what (if anything) needs to be taken care of immediately, and what can wait until later. They might even be able to dig up a coupon for you, to help you out.
I've always received good service from them. They review my invoice before charging me. If during a repair it looks like service will cost more than the original estimate, they'll let me know first. I have absolutely no complaints about these guys. I've dealt with shady and scammy/high pressure mechanics before. But the people at C & R Tires have been honest, straightforward, and sincere as far as I can tell. If you're looking for a mechanic near you, give these guys a try. They're one of the good ones.
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