Very good service, nice drivers but some really silly routes when trying to get home from a trip. Be sure to read every single detail of your booking as many(most?) of their busses from O'Hare Airport go then to union Station in downtown, and back out to Midway. If you like 2 hr 15 min trips to take 4.5 hrs and/or sitting in unnecessary traffic, then this is the bus line for you. If you actually care about your time, skip this.