I stopped by here for an interview at Case Western for lunch and had an overall satisfactory experience. I ordered the spinach and sausage stromboli (with marinara on the side), and shared a bread pudding.
First thing I noticed upon walking in was the chaos. They follow the take-a-number system and this means a lot of yelling and squeezing through crowds of people when your number is called. They do have a wide assortment of foods, ranging from pastries to paninis to pastas and more. My stromboli was decent - flavors were a bit muddled and it was really oily, but I was satisfied with my purchase. I definitely recommend that you get the marinara sauce on the side. The bread pudding was rather bland! I appreciate that it wasn't sickly sweet, but I don't eat dessert for bland flavors... so that was disappointing.
One thing that I do love about this place is the pricing. Lunch for two (2 strombolis and a dessert to share) came out to $11-12, which is unheard of for me (I can easily pass amount for just myself).
Would I visit again? Maybe. Especially if I were a student in the area, I'd say this is a great place to visit for decent, cheap eats.