Dont believe any post that compliments this company. Its the same company that is posting fake compliments to off set its very poor and consistent ratings by real people.
I called my home warranty company for a repair on 3 items. They scheduled my appointment with All desert appliances. First off the technician that came out was unprofessional. He walks in my home with out any booties on his dirty shoes, then asked to use my bathroom right away. I let him use the bathroom only to find it dirty with the toilet seat up and he didn't wash his hands (gross). He works on a washer and makes a few adjustments and never informs me that he is ordering parts for it. Then the issue was with my built in micro wave, claiming that he cant touch psychically touch or bring it down if he needs to install a part. Which ends up that it does require a part. He tells me that he needs to check if he can bring it down. He stated that he would let me know before he comes out. Other wise I have to bring it down my self. For me that's not a big deal as long as it gets fixed. So, now on the return visit after 5 days , the techs returns and fiddles the washer. Mind you I never got a call as to what to do with the MW.After he finishes with the washer he gets up and tells me that he has to leave. I asked about the MW,since he had the part to fix it. He being to tell me that his boss wants him to leave since the MW wasn't brought down. I told him that I was never informed to bring it down. So he takes off and leaves the garbage behind of the parts removed from the washer. I then called to complain and demand to speak mr.Ryan the so called "boss". I called several times and he never bothered to call me back. Instead, he did speak to the home warranty and told them that per the "contract" they can touch the MW. I told the warranty company that wasn't the issue. I would be happy to bring down the MW and would have it ready , if they would have given me a courtesy and CALLED ME ahead of time!
The rudeness , the lack of professionalism that company does is well beyond what anyone should put up with. The worst part is Ryan, he is a so called manager that avoids calling people back and totally fails to professional resolve any issue. In my book that is called a coward. A real manager is a leader that takes charge and resolves issues. Not run away from it.