If you're seeking a super professional and relaxing massage experience, keep searching; this is not what you're looking for. However, if it's Sunday evening and you decide you want to take a group of four for foot massages, this place may be able to accommodate your group. At least they did for mine within an hour's notice last night!
Beware... the building is wide open and any talking can be heard by anyone inside. Keep any chatter to a whisper if possible and make sure your phone is on silent or vibrate when you walk in. That being said, the Just Relax employees have no problem chit chatting amongst themselves while giving massages.
We all went for the 30/30 option - 30 minutes of chair massage and 30 minutes of foot massage. The experience begins with a foot soak. I must have lucked out because my massage was actually decent, especially once I tuned out the chatter and tried not to focus on the random times when my therapist was distracted, walked away for a minute, etc... The others in my group? Not so pleased. Well, my husband said his was decent. My brother and sister said that their experiences were pretty awful all around.
Keep your expectations low and you may be pleasantly surprised. Then again, if your odds are consistent with the way our's were last night, the chance of having a decent experience is around 50%. Good luck!