I just stopped in the store looking for an axle nut for a children's bike. The mechanic was very polite and helpful, but as he was looking for the part, after about 3 minutes the middle-aged woman (owner?) looked at me and said "We don't have the part. We can't help you. You need to go somewhere else." Curt. Impolite. Condescending. Totally unnecessary. Maybe she was having a bad day, but this was totally uncalled for. Lot's of other bike shops to spend your money. I would strongly suggest avoiding this shop. Landis is in the same shopping center. Better products. Infinitely superior service. And most importantly, NO ATTITUDE. Avoid Bikes of Scottsdale.
Jeff G.