I have a 2010 Lexus RX 350. The car didn't have any problems for years so I didn't have any experience with an auto repair shop. Recently, when I had my oil change at a Lexus dealer, I was told that the rear shocks are leaking. I knew I need to find a good and reliable auto repair shop. I saw Yota Pros had so many good reviews, so I went to this shop and they helped me to inspect the car first and identified the shock problem. Michael asked for a reasonable price and they replaced the shocked in a timely manner. Wes already made my car and everything ready when I went back to pick up my car. Given this good experience, I guess I will go to their shop to have oil change, maintenance, and repair next time.