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  • Store is located inside JCPenney in Monroeville Mall, Pittsburgh, PA. I went to this store last saturday to return some stuff purchased by my daughter. The sales people who work at this store are the rudest customer service people I ever met in Sephora stores. When they found out that I have a return-the first words they said were" can you take it to another store otherwise we will not get a bonus".? I am sorry, I am a customer and I shouldn't know anything about your bonuses. The reason I came to this store is because it's conviniet for me. While they process return I heard them saying negative words many many times. When I left they told so maybe for now I should just to got Sephora stand-alone store or just shop at drug store for my makeup. I don't appreciate being treated like this while I spend approximate $1000 a year in Sephora store. I think I will take my business to ULTA now, because I don't want to be treated like this again
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