Complete rip off artists! I reserved a 1 bedroom jr Penthouse suite facing the strip with a patio on the 30th floor for $148.00 a night. When I arrived I was given a studio on the 30th floor facing the strip with NO patio. I called Blue Chip and spoke to Krystal. Not only was she rude and unprofessional she hung up on mean because she said I was mad. I called back and she told me that's what I reserved and if I wanted a 1 bedroom it would be $50.00 more a night. After fighting with her about this for 30 minutes I was left with no choice but to pay the extra. No refunds. She gave me a filthy, dirty 1 bedroom on the 17th floor facing the pool, not the strip. We heard Techno music all day from the pool.
I could have stayed in a brand new clean room at The Cosmopolitan for $200.00 more.
I talked to people at the front desk and they said they get complaints from this co. all the time. After I got home I noticed I was charged an additional charge. I have to fight to get this charge back.
Stay away from this company if you don't want to get ripped off like I did.