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  • I was truly disappointed coming to the pool at Palms Place. It wasn't too busy, so it was nice to have some old lady fun with my girlfriend. Our day consisted of reading change management and leadership books poolside. Seriously.... old lady fun. My girlfriend and I feel asleep by the pool and we were woken up by security. I was quite surprised because the couple next to us fell asleep the whole time we were reading and no one woke them up. There were people in cabanas and no one woke them up. There was a girl that literally threw up as she was walking to the bathroom and that wasn't cleaned up properly. We didn't complain. I checked the rules for the pool and it doesn't say anything about sleeping. I spoke to the manager and they don't plan on explicitly changing the rules. So how is anyone supposed to know. Maybe it was because my friend and are I are ethnic and no one else that sleeping was. The manager was also on-ethnic, so maybe that's why he didn't seem to care. I also showed him the lack of cleaning with the vomit around the pool. Again... didn't care. I hate pulling the race card, but I literally saw people sleeping for hours. I explained I was reading a Leadership book... who doesn't get sleepy. Don't plan on going to this pool if you're not white or plan on following all the rules, even the ones that aren't listed. You should just know. I asked if they would update the rules that are explicitly listed, but they won't. All they are concerned with is getting you money. Even if it's from a safety perspective, if I were drunk and passed out, security should be asking if I'm ok, not just making sure I'm awake. They should be smart enough to asses the situation. Is there water? What is this individual doing? After speaking to the manager, Sam, this didn't make sense. He let me know that this is done to make sure people aren't drinking too much, however waking someone else don't ensure they are safe. No one asked if I was ok. Do I need water? I was told no sleeping is allowed with no explanation. Truly disappointing. Thanks for taking my money and not caring about me as a human being. Please reassess your rules and the intent. Hire people that know how to communicate. Additionally, I guess I can only go back if I bleach my skin, so I'll never see you again.
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