I've always raved to my peers and friends about how great Lazeez is. Today I was craving their 'Lazeez on the Rocks' and normally, whenever I come here there is never a problem. Now let you tell me what happened, and honestly I was in disbelieve when this occurred too.
I was eyeing my order intensely (because I was very hungry and literally drove an hour just to come here), watching it get assembled through the visible glass screen and then it came to my attention that my take out container was not completely covered with rice. When I say covered, I mean an evenly layered portion of rice. You could clearly see that the edges around the take-out box was slanted and was not even like the top portion. When the lady was about to put the chicken in, the co-worker beside her asked why it wasn't completed covered (could hear the entire conversation), and she said that there was no more rice. Two seconds later, a man comes and fills the pot with fresh new rice. She finishes my order and then just smiles at me while handing it to me. She CLEARLY knew and I didn't want to be one of THOSE people so I just smiled and left. It was really disappointing seeing that because I expected better service. I will be taking my money to somewhere else, perhaps even Osmows.