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  • I wouldn't recommend this business to anyone. They assured us that the cushions we ordered would match the sample we gave them. When we went to pick up the cushions, they were wrong. They told us someone would call about them after the weekend. No call. I called them and they said the salesman was off and he would call upon his return. Again no call. When I called again, I had to leave a message and still no response. 1 month went by and they called to say cushions were ready. When we went to pick them up, they were wrong again. the cushions we had were contoured on the ends and what they made was square and didn't fit properly. they had added pipeing which we specifically stated we didn't want, but the cushions were the same squares that they tried to pass off the first time. then they proceeded to tell us that they couldn't make contoured cushions because they only had square pieces of foam. I would've taken my business elsewhere from the start had they been honest about their limitations. The man we dealt with was not willing to make the cushions we ordered, only to offer a discount for the ones that were wrong. I trusted that they were not leading me on about the quality of their work. So now, 2 months later, we don't have the one good cushion that we gave them to use as a sample or the cushions we ordered. I will never patronize this business again and I will tell everyone I know to avoid them as well. If the man who seems to run the place is an example of the type of associates Patio Star employs then I would say, don't patronize any of their stores!!
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