I'd give the food a 4/5 but the service is an easy 5/5. I have been to this location frequently, sometimes with young children. The staff is especially patient & amazing with the kids!! The food is always fresh, and fast. The custard is great-especially love the new funnel cake sundae.
Also, I wanted to mention I observed 2 different staff members in the restroom and they did a very thorough hand washing. That was nice to see based on things I've observed at other restaurants...