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  • We have had a service agreement with Precision Air & Heating and Pipetech Plumbing for many years. It gives us free annual checkups and "discounts" on supplies. Last week RJ came out to do the annual plumbing inspection. He said we needed to replace the water heater and water softener. The water heater was 6 years old and the water heater was 3 years old. I know the problems that can occur if the water heater goes out, so I had them replace it b/c it was still under warranty. The cost to replace the "under warranty" 50 gallon water heater with the discount from the service agreement was $504.00! The 3 year old water softener was still under warranty from Quail Plumbing (RJ didn't know that when he said it needed replacing). A nice guy named Greg from Quail came out today and inspected the water softener. Turns out it is working fine. Now I'm wondering if the 6 year old water heater really needed to be replaced. I think these guys are working on commission and take advantage of home owners. I had to pay Quail Plumbing $75.00 for the service call just to tell me the water softener was fine. I called Pipetech Plumbing to voice my concerns and am waiting for a call back from the manager. I'll post later the results of that converstation...if that call comes.
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