Changing out my faucets on a Saturday evening, shut-off valves (4 of them) does not fully shut and I had already disconnected the faucets and could not attach the old copper pipes to the new faucets. Called them up for help, within an hour they were here and changed all four valves (they already had the equipment in their trucks). In and out in about 10-15 minutes and taught me how to change it in the future as well. Thorough job. I would recommend them.