I went in to get my 4s battery replaced and walked out with that, a new microphone and a new case! Excellent customer service. Props to Alysia on the phone and Alex on fixing everything in a mannerly time. He was a little late, but it was worth it. Totally understandable because he's running around fixing peoples devices at their homes, and his office. He saved me so much money in the long run. Will definitely be recommending to my friends. :)