If I could give this location a worse rating I would. The fact that all was ordered between my father and I was a frappe and a red eye is what makes this worse. Half of the order made its way out just fine but then we are standing where we are to pick up coffee and everyone around us is getting their coffees. No one had asked us if we were waiting on anything or something like that. Terrible customer service. And when we mentioned that we were waiting on something the gentleman that took our order didn't remember what was ordered. From there they made the drink wrong. Terrible customer service, poor knowledge of coffee.