My husband and I booked the 2 hour tour starting at 3:30. We got there on time (15 minutes early) but had to wait about 45 minutes because the 4 others scheduled to be on our tour were late. I know it's not their fault specifically, but we weren't compensated and it was frustrating as we had somewhere to be when we finished and we were late to that appointment. I expect things to run on time. The scenery was beautiful. The horses were pretty well behaved. (except a few times my horse wanted to eat from the wild grass and we were not allowed to let them. My horse, Ty, got mad and started to pull back hard and move - I was a bit scared as this was my first time on a horse, but the tour guide didn't seem to notice.) Also, the tour guide was close to the front of the "pack" and my horse was last. I could barely hear him. The 4 others who came with us were advanced horse riders and it was the first time for my husband and myself. It was not a good pair. I give it four stars as the general experience was fun and the scenery was fantastic. They took us up a mountain with amazing views. At one point the tour guide stopped and took pictures. The saddle was comfortable, and they offered water bottles for the way. The bathrooms have a cute theme and are clean.