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| - Before Precision Performance, I was a crooked mechanic's favorite customer. Greedy eyes light up when this tiny, young looking, car-clueless, girl would walk in to a shop. Something about me screams "Sucker", and I've literally been told that I needed parts replaced that don't even exist on my car. Enter Precision Performance:
Recommended by a long time customer, I cringed as usual when I showed up with a brake problem, expecting it would cost hundreds to correct. I left that day having paid $35 in labor with brakes that felt like new. When it was just dust, they didn't pretend it was anything bigger. That was a delightfully new experience for me. Since then, 2 Toyotas later, I hate when I have to take my car elsewhere. Most recently my transmission looked to be on its way out. Another mechanic told me hands down, it would need to be replaced, there were no other possibilities. Precision Performance found a warranty I didn't know I had. They'd conferred with someone they trusted at a dealership who was expecting my call to replace a computer. It solved the problem and saved me thousands. When more expensive work is unavoidable they'll advise me in what I need to do to drive safely now, and what we can wait to revisit on the next service. Uneducated as I am, following their advice has kept me off the side of the road and with no need for tow trucks for years.
Outside of their work and honesty, I like them as people. Their staff is friendly and always make time to answer my questions. It's a no frills shop, don't expect anything fancy, but there is good reason that many of these reviews come from customers who have been loyal to Precision Performance for years.
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